You can sort the messages within a thread so that the most recent email. Turn ‘Organize by Thread’ On to enable the threading view. Scroll down to the newly added ‘Threading’ section. Open the Settings app and scroll down to the Mail app’s preferences. Here’s how you can enable or disable threaded view in the Mail app in iOS 10.Customize the Outlook window. On the Organize tab, click Conversations. At the bottom of the navigation pane, click Mail.Highlight messages with colour when not grouped. To see the message with a dark background again, choose View > Message > Show with Dark Background. What causes the issue?Choose View > Message > Show with Light Background. This appears to be happening across all hosts due to a recent update that Microsoft has pushed out to all of its users.
Turn Off Conversation View In Outlook 2013 Mac And WindowsConversations by Date, at the top of the message list. Outlook 2013: Look for a sort option, e.g. For Outlook 2016 (Mac and Windows), Outlook 2013 (Windows), Outlook 2010 (Windows), Outlook.com.OWA 2010: Like the installed version of Outlook 2010, there is a View tab with a Conversations option. This issue is caused by installing one of the following updates that have been pushed out by Microsoft on 11/12/13:Go to the Evernote listing on Microsoft AppSource.In the upper right-hand corner of the screen, next to Items By Date, click the down-pointing triangle to open the menu. What does this issue affect?When in Outlook 365, go to the folder where you want to make the change. If you cannot avoid the update, we will provide you with further steps regarding a temporary fix for the issue. Choose Display settings or Settings, then deselect Conversations.If you have not already done so, please avoid this update for a bit until Microsoft corrects the issue. Outlook on the Web: If none of the above instructions work, look for a gear icon (top right corner) and click it. Playstation 4 emulator for macLocate either the KB2837618 or KB2837643 updates and remove them.Disable the “Show only subscribed folders” option in OutlookThere have been reports that the problem can also be resolved by removing the setting that states to show only subscribed folders in Outlook. Open your Start menu and click visit your Control Panel. To do so, complete the following steps: How do I fix this issue?There are a few ways to resolve the issue: Uninstall the recent updates (KB2837618 or KB2837643)One option is to remove the recent update that has been pushed out by Microsoft to Outlook 2013 and Office 365 users. Replacing the root folder can possibly cause the loss of saved emails in the account.Visit your Account Settings, then Advanced for the mail account that you are having trouble with. Force sending/receiving within Outlook and everything should synchronize up properly.Be sure to back up any existing emails or transfer to an offline location before making this change. Outlook will open a box with IMAP folders.There is a checkbox that says, “When displaying hierarchy in Outlook, show only the subscribed folders.” Uncheck that box. Right-click the name of your account with the issue, then click the IMAP Folders… link. In the Folders option, look for “Root folder path” and enter “ INBOX” (with all caps). File>Account Settings>Account settings>Change…>More Settings…>Advanced Go to Change Account>More Settings>Advanced Tab I have confirmed “when displaying hierarchy in outlook show only subscribed folders” is unticked, I have perfromed an outlook account repair and I have also tried changing the settings in the define send/recived groups to inbox only but none of these appear to work.Files which are put in the exisitng folders from the 2nd PC synchronise fine – it is just the folders.Do you have any idea how I can fix this issue?I am currently using Outlook 365 Home linked to a googlemail account. When checking IMAP folders, these folders are showing up as subscribed and if we check webmail, the folders are there so they are synchronising to the server from the 2nd PC but they are not downloading in outlook on the first PC. When one computer opens new folders within the inbox, these sychronise and show up on the other computers inbox fine but we have recently found that any folders set up on the other computer are not updating in the outlook folders on the first computer. If you have any further fixes that worked for you, let us know in the comments.Hello – we are having an issue with subscribed folders which are not updating.We have 2 computers using outlook who both access the same account so we can share the available files. Will installing Outlook 365 Business solve my headache?2. It’s a headache as windows updates come out so frequently and at other times, the synch just doesn’t happen for whatever reason.1. Sometimes it works, sometimes it doesnt, and I’ve learnt that Windows Update has a lot to do with it and both machines need to be updated all the time. I also have about 8 subfolders (or groups) for my contacts – for example, like ‘work colleagues’, ‘trainees’, ‘family’ and so on.THe problem I am experiencing is that Outlook 365 Home on my PC and my laptop do not synchronise very well and it is giving me a massive headache. XxxOutlook 2013 won’t sync unless closed and then restarted. Thank you so much to ANYONE who replies. Can I have multiple contact folders like I can currently have with my Outlook 365 Home?I know I’m asking a lot of Qs here, but this probably reflects the headache I’ve got. Can i still link my Google email account to Outlook 365 Business or do I have to import everything over to a new Outlook account which will then take over all my email messaging? If the latter, does this mean I end up having a new email address or something? Can I not keep the old?4. ![]() Typically not, though.Also, after adding INBOX as the roof folder for the account, Outlook no longer displays all of the subfolders under the inbox, nor any of it’s own required folders such as “Sent” or “Drafts.” I now only see Inbox, Outbox, and Search Folders. “sometimes” during the day, I can switch to another account folder and then the inbox will sync. I’ve set the root folder of the account to INBOX, but still doesn’t work properly. I can see new messages on my phone, but they don’t appear in Outlook’s Inbox. ![]() Check it out here.I hope this helps to answer your question, please let us know if you have any further questions or comments.Sorry to hear you’re having problems with Outlook.There may also be a setting in the Microsoft Outlook that you have missed. Microsoft provides a website that may also help. You can also contact our live technical support team available 24/7 via phone/chat/email (contact information is below). If you are an InMotion client, then please provide more information about your hosting account for us to investigate the issue in more depth. If you see your email in a webmail client, then you may not have lost your folders as you fear.If you continue to have problems, then you may need to contact Microsoft or your email host for further assistance. You may also want to check any alternate way to access your email – such as through webmail. If you’re seeing a discrepancy in what the Android email client sees and compare it to the online webmail client (Horde, SquirrelMail, or Roundcube), then there is either a filter that is causing this to happen in Outlook or simply a missing synchronization rule. Make sure to look closely at your Outlook client settings. This was the point of TJ’s question above (“did you have any filters?”). If you require further assistance, please indicate your Outlook client settings and indicate if there are any filters. There are many settings that are in Microsoft Outlook, if they are set correctly, then behavior in the email client may appear odd. I do understand that this can be a confusing subject. Microsoft may also have a fix for this issue, as it is definitely related to their software client. In researching the issue, the current answer from Microsoft is to start a ticket with their support so that they can investigate the issue and determine why your installation is not synchronizing properly. This article was originally detailing the fix for functionality issues with Outlook 2013 and Office 365 AFTER the Microsoft update.
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